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Return to shopThank you for shopping with Eivisat! We’re dedicated to ensuring your order is delivered quickly, safely, and reliably. Please review our updated Shipping Policy to understand our shipping process, timelines, and guidelines.
Shipping Area
At this time, Eivisat only ships within the United States. We do not offer international shipping or deliver to U.S. territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands).
Delivery Time and Shipping Fee
| Delivery Option | Handling Time | Transit Time | Shipping Fee |
|---|---|---|---|
| Standard Delivery | One business day | 2 – 4 business days | $6.99 |
Shipping times may vary slightly depending on your location, weather conditions, and carrier operations.
Order Tracking
Once your order ships, you will receive a confirmation email containing a tracking number and a link to track your package directly on the carrier’s website.
To track your order at any time:
- Visit the link in your shipping confirmation email
- Or contact us at support@eivisat.com if you need assistance
Please allow up to 24 hours for tracking information to update after the order has shipped.
Incorrect Address & Delivery Issues
Please double-check your shipping address before placing your order. Eivisat is not responsible for packages lost or delayed due to incorrect or incomplete shipping addresses provided by the customer.
If you notice an error in your address after placing your order, contact us immediately at support@eivisat.com. We’ll do our best to correct it before the order ships, but we cannot guarantee changes once it’s been fulfilled.
If a package is marked as “delivered” but you haven’t received it:
- Check with neighbors or building management
- Verify the address entered during checkout
- Contact the shipping carrier for more details
If the issue persists, email us – we’re happy to help investigate.
Shipping Restrictions
Eivisat currently does not ship to:
- P.O. Boxes
- APO/FPO/DPO addresses
- U.S. Territories (e.g., Puerto Rico, Guam, U.S. Virgin Islands)
- Any international locations
If an order is placed using one of these restricted addresses, we may cancel the order and issue a full refund.
Need Help?
If you have any questions about your order, shipping status, or delivery, don’t hesitate to contact our friendly support team:
DENISE BURFORD LLC
Email: support@eivisat.com
Website: www.eivisat.com
Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)