Cancel/Change Order Policy

At Eivisat, we understand that sometimes you need to make a change or cancel an order. That’s why we offer a flexible Cancel/Change Order Policy to ensure your shopping experience is smooth and worry-free. Please review the following guidelines carefully before submitting a request.

Order Processing Time

All orders placed on www.eivisat.com are processed quickly – usually within 1 business day. Once your order enters processing, it may be difficult to cancel or modify.

For the best chance of success, please contact us within 2 hours of placing your order.

How to Cancel an Order

If you need to cancel your order, follow these steps:

1. Email us immediately at support@eivisat.com
2. Include your order number and a brief reason for cancellation
3. Our team will confirm whether the order is still eligible for cancellation

How to Change an Order

Need to update your shipping address, item size, color, or product? We’re happy to help if your order hasn’t been fulfilled yet.

To request a change:

1. Contact support@eivisat.com as soon as possible
2. Provide your order number and details of the requested change
3. We’ll do our best to update your order before it ships

Changes are not guaranteed if your order is already in the fulfillment process.

What If My Order Has Already Shipped?

If your order has already shipped, unfortunately we are unable to cancel or make changes. However, once your package is delivered, you may follow our standard return process for eligible items.

Please review our Shipping Policy for delivery timelines and shipping-related support.

Eivisat Rights & Limitations

Eivisat reserves the right to:

• Refuse cancellation or changes on final sale or limited edition items
• Cancel any order for suspected fraud, payment issues, or stock limitations
• Issue full refunds in cases where the item is no longer available

Need Help?

Our customer support team is here to assist with all order-related concerns. The sooner you contact us, the better we can help.

DENISE BURFORD LLC
6933 Trail Path Dr, Lewis Center, OH 43035, USA
Email: support@eivisat.com